Club management software providers understand that both club management and members have increasingly high expectations regarding integrated payments.
You already know that end users of member POS devices, websites, and apps expect a seamless, state-of-the-art payment experience that makes it frictionless for them to view charges, make payments, and manage their accounts. Likewise, club owners, managers, and finance departments prefer integrated payment tools that automate complex tasks, make their jobs easier, and maximize revenues.
To support you in delivering on these expectations, let’s look at some basic capabilities of typical integrated payments technologies for club management software. Then, we’ll explore a number of value-added features that we believe should also be on your radar. As a leading integrated payments solution for club management software ISVs, Payroc delivers robust, above-and-beyond options that can make all the difference.
Integrated Payments 101 for Club Management Software ISVs
To meet your customers’ expectations, these are some of the baseline features required of your payments integration. Check off those your current integration includes.
If your payments solution doesn’t seamlessly and completely integrate into the club member portal, whether online or in-app, poor user experience can lead to customer dissatisfaction, member attrition, and declining revenue.
The solution you’ve selected should make automated membership renewals and payment schedules easy and desirable for club members. Tailored payment options such as installment plans and pay-per-use models are also now essentials.
Does your integrated payments tool support flexible, subscription-based memberships? Customer retention depends on this feature.
Behind the scenes, this tool automatically updates customers’ credit and debit card data when a card is expiring or being replaced—no more churn due to outdated card details.
Is your integrated payments solution Level 1 PCI compliant? Tokenization, which enhances card security by storing encrypted versions of the original data, is just one essential baseline for card security.
In the U.S. today, more than half of consumers use digital wallets more often than they use traditional payment methods in-app and online. In-store use is also increasing, rising to 28% in 2024. Your integrated payments solution should readily accept mobile wallet payments.
Does your integrated payments partner check all of these baseline boxes? We hope so because they are the table-stakes features underpinning your clubs’ financial stability.
Payroc’s Payment Innovations for Club Management Software ISVs
The best of today’s integrated payments tools can do much more than the basics in supporting your business.
At Payroc, we are innovators and industry leaders who help ISVs leverage our integrated payments solution to create long-term success. We continuously develop new features to ensure our solution remains the flagship in its class, making us an exceptional choice in a crowded marketplace.
Your integrated payments solution should be an all-in-one platform for payments acceptance, whether the payment is in-person, mobile, online, or recurring. The solution should also be scalable, ensuring the clubs you serve can grow with ease across multiple locations. Payroc offers custom-tailored ways of elegantly managing omnichannel payments, including Payroc Cloud, which allows your POS to use our gateway to communicate with payment devices for both attended and unattended environments.
Does your integrated payments partner enable you to fully control, automate, and monitor disbursements? For example, Payroc’s solution allows you to divide deposits for any given transaction among an unlimited number of accounts. If a club needs to pay a contractor as part of a transaction—for a personal session, say, or a tip—the funds can be automatically divided and routed to the appropriate accounts. Many software providers also use split funding to collect software subscription fees from clubs for ultimate convenience.
With Payroc Path, you have the best of both worlds. ISVs can bring their current payment processor to the payments integration, leveraging Payroc’s gateway while maintaining existing provider relationships. Clubs can also bring their own merchant account so you never miss a software sale based on payment relationship constraints.
Payroc does more than deliver exceptional integrated payments solutions. We also custom-tailor go-to-market programs that optimize ISV experiences, thoughtfully manage the product lifecycle, and drive shared success through collaborative planning and expertise. We help develop the go-to-market plan, provide partner training, support the pilot and GA launch, and participate in Quarterly Business Reviews. In short, we’re alongside you from beginning to end, helping ensure a successful launch and ongoing optimization.
Payroc helps ISV partners expand into new markets with multi-currency and international compliance support. Specializing in Canada and EU expansion programs, we deliver a localized experience backed by a proven track record of success, making expansion much easier.
Our robust reporting portal helps both ISV partners and software users make informed decisions, optimize strategies, and drive growth. The portal is fully brandable, ensuring ISVs maintain control of the brand experience for all stakeholders. Likewise, it can be fully integrated into your software application via API or offered standalone with no development work required.
Flexibility matters. While many software providers prefer a hands-on approach to merchant account or leverage boarding APIs, others prefer to leave the process entirely to us. Our referral portal is an elegant and powerful tool which allows partners to submit leads to our Insides Sales team in seconds, track progress with real-time updates, and enjoy full transparency throughout the merchant account setup process.
Payroc is known industry-wide for its world-class ISV and end-user support. We are partners in the truest sense of the word.
Every Payroc partner monetization plan is bespoke. We customize each revenue-sharing plan with each unique ISV based on revenue structure, forecasts, and goals. After all, when you win, everybody wins.
Does your integrated payments partner also check these boxes? Payroc does.
More Revenue Opportunities for Club Management Software ISVs
The right integrated payments partner will help ensure you’re delivering maximum value and revenue potential at every touchpoint. Here are some more ways the integration can further enhance success.
Integrated payments enable clubs to upsell products and services like event registrations, lessons, and merchandise. Ideally, your payments solution integrates the upsell opportunities tactfully and elegantly.
Payment data empowers clubs to optimize operations, analyze member behavior, and forecast revenue trends. Actionable insights become revenue growth opportunities, and when your customers earn more, so do you.
Select clubs, especially smaller and/or philanthropic organizations, may be interested in implementing surcharge programs, which pass along credit card processing fees to the customer, allowing the organization to safeguard margins. Payroc’s optional surcharge program is fully compliant in applicable states. Convenience fees and cash discounts are additional options.
Click by click, Payroc helps ISVs turn payments into profits.
Get Started
If your current integrated payments provider doesn’t check all the boxes or isn’t fully invested in helping you succeed, we invite you to reach out to Payroc.
With payment innovations like single-source omnichannel payments, cloud-based EMV, Payroc Path, flexible funding, white-glove integration, and go-to-market support, our customizable solution stands ready to take your club management software and business to the next level.
Schedule a demo today.