United States
The payments industry is always evolving, and 2025 will be no exception. With new technology changing how businesses and consumers interact, new opportunities are opening for sales professionals, ISVs, and business owners.
Let’s dig into the trends that are making waves—unattended solutions, vertical-specific tools, and Tap to Pay payments—and how you can use them to your advantage.
Unattended Solutions: Smarter, Faster, Better
Unattended solutions are growing fast across industries, from vending machines and parking kiosks to self-checkout systems and electric vehicle (EV) charging stations. As customers expect more convenience and speed, businesses are turning to self-service options to meet these demands.
One major area of growth is EV charging. The International Energy Agency (IEA) predicts that public charging stations could grow six times by 2035, helping more people switch to electric vehicles. This shift not only supports sustainability efforts but also highlights the growing need for unattended solutions that provide convenience and accessibility.
Independent Software Vendors (ISVs) need to improve their unattended systems with features like real-time data insights, predictive maintenance, and customer personalization. AI is also playing a growing role in unattended solutions by offering customized recommendations and optimizing operations based on customer behavior. With this trend in mind, it could open opportunities for ISVs to explore new verticals.
Working with a flexible payment provider that keeps up with new trends is crucial.
Offering a variety of devices for different unattended services helps businesses stay competitive and meet customer needs. Additionally, integrating unattended payments with online and mobile channels is becoming increasingly important to provide a seamless, omnichannel experience that meets customers wherever they are. As technology changes, payment solutions should keep up by integrating easily with current systems and adapting to future opportunities.
By focusing on flexibility, innovation, and the right partnerships, businesses can make the most of unattended solutions to offer smarter, faster, and better experiences for their customers.
Vertical-Specific Tools: Made for Your Industry
One-size-fits-all solutions are becoming a thing of the past. Businesses are now turning to vertical-specific tools that address their unique industry challenges and workflows.
Take field service providers, for example. They need payment systems that handle everything from estimates to on-site payments—while integrating seamlessly with scheduling and maintenance software. A tailored solution like Roc Services is designed specifically for the field services industry, offering features that streamline operations and improve cash flow.
For sales partners, success lies in understanding the specific needs of the industries they serve and positioning the right products as the solution. By leveraging niche products tailored to an industry's unique challenges, sales partners can build trust and close deals faster.
ISVs operating in vertical-specific software spaces should look for ways to enhance their competitiveness by improving payment experiences. Offering industry-specific payment solutions—such as niche payment devices designed for high-traffic retail environments or unattended kiosks for transportation hubs—can help businesses stay ahead. Solutions like Payroc Cloud make it easy for ISVs to add new devices or upgrade to future hardware with no extra development required, ensuring businesses can adapt to evolving market needs.
By focusing on industry-tailored payment solutions and forming strategic partnerships with payment providers, sales partners, ISVs, and their merchants can unlock new opportunities and deliver real value to their customers.
Tap to Pay Changes the Game
Tap to Pay is transforming the way businesses accept payments by turning a mobile device into a payment terminal—eliminating the need for additional hardware.
As contactless payments continue to rise, Tap to Pay provides an affordable, scalable, and easy-to-use solution for businesses on the go or those looking for a quick way to accept payments. Whether it's a seasonal business, delivery service, or a food truck, Tap to Pay allows business owners and their employees to take payments on the mobile devices they’re already familiar with—saving costs and simplifying operations.
Security is also a key advantage. With built-in tokenization, all sensitive payment data is encrypted, maximizing security for each transaction and providing peace of mind for both businesses and customers. Sales professionals and ISVs alike can leverage Tap to Pay to help businesses reduce costs, improve convenience, and enhance their payment experiences. Featuring versatility for line-busting during peak hours, maximum payment security, and easy integration with existing business tools, Tap to Pay becomes a valuable addition to any business.
The Bigger Picture
Outside of these big trends, 2025 is going to bring more focus to sustainability such as eco-friendly payment cards—and the continued growth of Account-to-Account (A2A) payments through ACH. As businesses seek faster, more cost-effective ways to move money, staying ahead means keeping a close watch on industry shifts and customer feedback, and being ready to adapt.
Why Partner with Payroc
At Payroc, we’re all about staying ahead of the curve. Whether it’s creating cutting-edge unattended solutions, building tools tailored to specific industries, or innovating with Tap to Pay, we’re here to help you grow.
Let’s talk about how we can help you crush it in 2025. Reach out today and let’s make it happen.
