United States
When it comes to ISVs choosing the right integrated-payments partner, it’s a lot about the roadmap.
Sure, the Schedule A is crucial. Strong partner and merchant support, too. But ultimately, partnering with a provider that not only lays out forthcoming development plans but faithfully executes them is what helps keep your product competitive, compliant, and revenue-positive.
Here at Payroc, we believe in the power of the roadmap. In 2025—a banner year in which we smoothly boarded 30% more MIDs to the Payroc Gateway and reliably handled over 30% more in processing volume over 2024—we sharpened our integrated-payments development focus on one core goal: making payments easier for ISVs to build, launch, and scale—so you can stay focused on your core business.
This year’s advancements reflect our deliberate investment in a stronger integration experience, more flexible technology, and a platform that supports partners not just at launch, but throughout your growth. In this recap, we highlight the ways in which we evolved our cloud infrastructure, developer tools, and device ecosystem to help software partners move faster, reduce complexity, and confidently bring modern payment experiences to their customers.
Roadmap Promise 1: Build a Stronger, More Unified Integration Experience for ISVs
Entering 2025, Payroc Cloud was already the foundation of our cloud-based integration strategy. Built to reduce complex development and boasting 99.999% uptime, it has allowed ISVs to enable card-present payments without building or maintaining device-side applications.
With Payroc Cloud, payments become infrastructure, not a distraction for software teams. Think faster implementations, fewer engineering dependencies, and remote updates and expansions without the need for more development work or resources.
But in 2025, we advanced Payroc Cloud further by hitting these marks on our development roadmap:
√ Expanded Device Access to Support More Use Cases
Now, Payroc Cloud is no longer limited to Android smart terminals and attended payments—opening broader access across industries and environments. Our 2025 cloud-device expansion includes terminals for both attended and unattended use cases and includes 6 non-Android USB-connected terminals as well as 3 Android terminals:
- ID TECH VP3300
- ID TECH VP3350 (unattended)
- ID TECH VP5300
- ID TECH VP6300 (unattended)
- ID TECH VP6800 (unattended)
- ID TECH VP8300
- PAX A77
- PAX IM30 (unattended)
- AXIUM DX8000
This expansion reflects a strategic commitment to supporting more verticals and gives ISVs flexibility without forcing custom builds per device.
√ Enabled Even Easier Access to Our Low-Code, API-First Integration Model
Payroc Cloud brings flexibility for integrations ranging from customized SDK to API-based, low-code approaches. ISVs don’t have to build and manage device apps, design payment screens, or maintain multiple hardware-specific UI flows. Instead, Payroc Cloud handles the device experience while ISVs receive clean responses through a simple API call.
In 2025, we built Payroc Essentials—a low-code technical-doc package that makes it even easier for ISVs to integrate hosted payment pages, hosted fields, and Payroc Cloud.
The upshot? You get shorter implementation timelines, reduced maintenance overhead, and easier scalability as your platforms grow.
√ Revamped Payroc's Developers' site to Match the Platform
In 2025, we reinforced our commitment to developers by improving Payroc’s Developers’ site. Now you’ll find clearer navigation, stronger documentation, and guided workflows and technical resources.
Through our revamped site, your team can now move from concept to transaction faster, expect less onboarding time, and confidently deliver payment capabilities without bottlenecks.
Roadmap Promise 2: Enhance Support for Unattended Payments
Unattended payments are a growing priority for ISVs, especially those with focuses in high-growth specialty verticals such as transportation and mobility, healthcare, lodging, quick-service restaurants, retail, education, automotive services, government services, entertainment and recreation, and laundromats.
To succeed, unattended payments integrations must have always-on reliability, seamless connectivity, effective remote management, and more. In 2025, Payroc invested in roadmap milestones that signal our long-term commitment to supporting unattended kiosks, vending, parking, EV charging, and more.
√ Added Support for Unattended-Capable Devices
In 2025 Payroc added support for the PAX IM30 Android terminal as well as a number of ID TECH USB-connected devices built for unattended payment environments. And to better accommodate these applications and terminals, we also completed Payroc Cloud workflow improvements tailored to unattended use cases.
Now, simplified API flows reduce what has historically been a complex, SDK-dependent process. By connecting once to a uniform API that abstracts away the hardware layer, you get a platform that handles terminal orchestration, EMV logic, encryption, tokenization, and transaction routing in the cloud.
The benefits are many:
- Faster time-to-market—no need to learn multiple SDKs or re-certify whenever hardware changes.
- Lower development cost—one integration supports multiple device types and manufacturers.
- A single, consistent payment flow across kiosks, vending, meters, and other unattended endpoints.
- Easier maintenance—updates, patches, and compliance changes happen cloud-side, not in your code.
- Scalability—deploy and manage thousands of devices remotely through APIs instead of onsite tech fixes.
Bottom line: unattended payments no longer require deep payment-terminal expertise. With Payroc Cloud’s simplified API integration, you can focus your roadmap on features—not infrastructure.
Roadmap Promise 3: Evolve Toward Efficiency and Customer Engagement
Today, the end-user front-desk or checkout experience tends to be fragmented and full of friction. Customers may be asked to interact with multiple screens—a point-of-sale device, a signature pad, a survey/loyalty tablet, and more—during check-in or checkout. And staff must often manually administrate these disjointed steps, creating bottlenecks in workflow that squander efficiency.
In 2025, Payroc took important foundational steps toward simplifying frustrating process fragmentation and in its place, enabling meaningful customer engagement.
√ Added Signature Capture and Manual Card Entry
Payroc Cloud now supports customer signature capture and manual entry of card data. On the surface, these new features may seem rudimentary, but in fact they signal Payroc’s commitment to an innovative shift toward payment terminal as value-added device.
Broadening the role of the payment terminal will extend Payroc Cloud to support more moments of the customer experience through a unified device environment—bringing together payments and complementary interactions in one streamlined flow.
Not only do we foresee the day when fragmented hardware can be unified, we also understand the value of the heightened customer engagement this evolution will enable. The terminal will become a relationship-building device, capturing loyalty sign-up, communication preferences, quick surveys, upsell confirmations, and more. This direction reflects Payroc’s long-term commitment to helping ISVs enable richer in-person experiences without adding integration complexity.
Roadmap Promise 4: Deepen Commitment to Longstanding Partners
At Payroc, we pride ourselves on being a people-first technology organization. In 2025, one way in which we made this cultural commitment manifest was through a major focus on guiding our long-standing integrated partners—particularly those operating on earlier-generation payment infrastructure—with a modern payments path forward that was clear and well-supported.
√ Supported Legacy Partners Through Meaningful Transitions
Payroc prioritized providing our long-term partners with modern solutions that align with their evolving product needs and purpose-built resources to make modernization easier.
A key part of this commitment was assembling dedicated Payroc teams focused on helping partners transition at their own pace. Throughout the past year (and into the future as needed), these teams worked side-by-side with legacy ISVs to:
- Understand each platform’s unique requirements
- Map the smoothest, lowest-effort path to modern capabilities
- Provide hands-on technical guidance during integration
- Ensure partners felt confident from first evaluation through production launch
This personalized process and support ensures modernization never feels overwhelming—and that integrated partners always know who to turn to.
√ Reduced the Friction Historically Associated with Change
To assist our legacy partners in updating their payments infrastructure, Payroc invested heavily in removing friction points by:
- Simplifying integrations with API-first, low-code options
- Minimizing the need for platform-level redevelopment
- Streamlining certification and testing workflows
- Ensuring migrations don’t disrupt merchant operations
In other words, we took on the heavy lift so they didn’t have to. The result? A smoother, safer transition experience backed by teams who stayed engaged throughout.
What this means for newer and future ISV partners is that Payroc aims to be the last payments integration you will ever need. We go above and beyond in helping you craft a future-ready continuity solution that preserves what you’ve already built, is supported by experts at every step, and provides modern capabilities without unnecessary overhaul. We meet you wherever you are, and we go to great lengths to ensure the path forward is clear, strong, and well-supported.
2025: A Year of Collaboration and Laying the Right Long-Term Foundations
The progress made in 2025 reflects a strategy that began well before this year—one centered on simplifying how ISVs integrate, launch, and scale payments. Our continued evolution of Payroc Cloud, expanded device support, and a strengthened developer experience were not quick wins but instead deliberate investments in:
- Reducing technical complexity
- Supporting more use cases without custom builds
- Giving you cleaner paths to production
- Building a platform that grows alongside your business
2025 was also a year shaped by close collaboration with our ISV partners. We gathered and listened to feedback before modernizing the integration experience and investing in the tools and support that help software teams move faster with confidence.
As we look ahead, Payroc remains committed to building with partners, not just for them. Thank you to the ISVs who build with us. We look forward to what we’ll bring to market together next.
Stay connected: explore the Developer Portal, lean on your Payroc account team, and continue shaping what’s next with us.