Are all smart terminals created equal?
Nope. Most certainly not. See the Poynt Smart Terminal in action:
It’s all about connectivity
For many small business owners, one of the greatest challenges is keeping overhead low during periods of growth. If your coffee shop, brewery, or retail shop really starts to take off, the little issues that your cashiers encounter with a cumbersome smart terminal can quickly become a recipe for lines, impatient customers, and bad Yelp reviews. The little things suddenly aren’t so little.
Let’s take for example, the checkout experience that I recently had at a Oyster bar in Washington. They were using a generic smart terminal, and that terminal was having difficulties staying connected to the smart phone. As a result, the cashier had to restart the phone and reconnect the card reader dongle multiple times, which increased the wait by at least 15 minutes. If there were only a few customers in the bar, this wouldn’t have been a major issue. This was a happening place however, and the wait was visibly frustrating multiple customers. One of these customers was carrying an armload of merchandise that they planned on purchasing, but they became impatient and set the merchandise down and left. Ouch.
So what can you do?
Thankfully, credit card processing for small businesses doesn’t have to be this painful. The Poynt Smart Terminal is available with multiple data connection methods – 3G or WiFi – giving you the flexibility that you need to maintain that critical data connection during peak business hours. Furthermore, with up to 8 hours of battery life, you are guaranteed to maximize your wireless processing window. You can operate your small business, on the go, processing credit cards for a full work day without having to worry about your device’s connectivity issues. That’s merchant nirvana right there.
In addition, the Poynt Smart Terminal is built with the intention of reducing your reliance on multiple devices, which will reduce the amount of downtime at checkout. Consider for example, those nasty, giant updates that Android will send you every few weeks. What happens if your cashier accidentally taps the “Update Now” button during peak business hours? By interfacing with non-dedicated devices, you are increasing the likelihood that you will encounter issues. With a built-in receipt printer, EMV, and Pay-at-the-table capabilities, the Poynt Smart Terminal truly is in a class of its own in the world of credit card processing.
Get in touch with NXGEN today to check out the Poynt Smart Terminal and say “goodbye” to unnecessary terminal headaches. It’s time to focus on what matters most – building your business!