--- title: Automated Payment Acceptance Streamlines Business description: Payroc launches pay by phone payment processing, through powerful omnichannel, automated platform IVR Technology. image: https://blog.payroc.com/hubfs/AdobeStock_234252571-1068x801-619a9d1.png --- [Skip to Content](https://blog.payroc.com/payroc-launches-pay-by-phone-payment-processing#main-content) ![USA flag](https://payroc.com/wp-content/themes/payroc/assets/us-flag.svg) United States - [![USA flag](https://payroc.com/wp-content/themes/payroc/assets/us-flag.svg) United States](https://blog.payroc.com/) - [![Canada flag](https://payroc.com/wp-content/themes/payroc/assets/ca-flag.svg) Canada](https://payroc.com/en_ca/) [EN](https://payroc.com/en_ca/?utm_content=language-button) [FR](https://payroc.com/fr/?utm_content=language-button) - [![United Kingdom flag](https://payroc.com/wp-content/themes/payroc/assets/uk-flag.svg) United Kingdom](https://uk.payroc.com/) - [![Puerto Rico flag](https://payroc.com/wp-content/themes/payroc/assets/pr-flag.svg) Puerto Rico](https://dynamicspayments.com/) [Payroc Wins Four Global Cards & Payments Innovation Awards 2026](https://www.prnewswire.com/news-releases/payroc-wins-four-global-cards--payments-innovation-awards-2026-302876385.html) [![Payroc - 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[Developers](https://docs.payroc.com/welcome) - Sign in Back Gateways [Payroc Gateway](https://payments.payroc.com/merchant/selfcare/) [IBX](https://gateway.ibxpays.com/vt/login.aspx) [Worldnet](https://payments.worldnettps.com/merchant/selfcare/) [Caledon](https://dashboard.caledoncard.com) [iTransact for Agents](https://gateway.itransact.com/h/cp/user_sessions/landing) [iTransact for Merchants](https://gateway.itransact.com/h/cp/user_sessions/landing) [Third-party Gateways](https://payroc.com/third-party-gateways/) Systems [Payroc Insights](https://payroc.partnerengage.com/Account/Login) [Roc Services](https://services.rocpos.com/) [Roc Terminal+](https://terminalplus.rocpos.com/) [Sales Portal](https://sales.payroc.com/Login.aspx) [MSPWare](https://nxgen.mspware.com/Beta#/Login) [Third-party Systems](https://payroc.com/third-party-systems/) - [Contact us](https://payroc.com/contacts/) [Back to Blog](https://blog.payroc.com) # Streamlining Business Through Automated Payment Acceptance Posted on Jul 8, 2021 By [Yosselin Nunez](https://blog.payroc.com/author/yosselin-nunez) - [**Retail**](https://blog.payroc.com/tag/retail) - [**Payment Tools & Types**](https://blog.payroc.com/tag/payment-tools-types) - [**Merchant & Business Owner**](https://blog.payroc.com/tag/merchant-business-owner) ![Automated Payment Acceptance Streamlines Business](https://blog.payroc.com/hubfs/AdobeStock_234252571-1068x801-619a9d1.png) Share this: - - - Payroc, a leading merchant acquirer and payment processor, now enables pay-by-phone payment processing. Through partnership with [IVR Technology Group](https://www.ivrtechgroup.com/) and [Fluid Pay](https://www.fluidpay.com/), this launch bridges together each key element to offer businesses payment collection over the phone, along with RewardPay Choice compatibility, Payroc’s premium processing program. #### Omnichannel Experience The IVR payment solution offers a true omni-channel platform, through multiple features for an enhanced payment experience. "We are incredibly excited to partner with Payroc, one of the leaders in the payments industry,” says Matt Talarico, VP of Strategic Partnerships, IVR. “With our partnership and collaboration, we offer more options for merchants to communicate with their customers and collect more payments, in a secure and automated way." High-volume processing environments are the niche for this solution, as companies of such capacity benefit from the value of an automated voice and text payment system. The IVR solution ties 24/7 payment acceptance, custom call flows, voice prompts and customer service automation tools to streamline contact centers. #### Gold Standard Gateway Payroc is excited to highlight the launch of this product in partnership through Fluid Pay’s gateway technology. “This integration will allow users to complete the payment process simply and with no errors. This is exciting for a payment gateway when you expand ways for people to pay. There is much more in the pipeline,” says Jeff Rooney Chief Technology Officer of Fluid Pay, LLC. IVR’s compatibility with RewardPay Choice enables merchants using the service to benefit from the savings up to 90% on their credit card processing, by passing a portion of the cost payment acceptance to the customer. ## Get started with Payroc No matter where you are in your payments journey—whether you're a merchant, agent, referral partner, or software developer—we're here to help. [Contact us](https://payroc.com/contacts/) Solutions Payments - [Gateway](https://payroc.com/solutions/gateway/) - [Virtual Terminal](https://payroc.com/solutions/virtual-terminal/) - [ACH](https://payroc.com/solutions/ach/) - [Payroc Cloud](https://payroc.com/solutions/cloud/) - [Payment Links](https://payroc.com/solutions/paymentlinks/) - [Pricing Programs](https://payroc.com/solutions/pricing-programs/) - [Roc Giving](https://payroc.com/solutions/roc-giving/) - [Global Payment Orchestration](https://payroc.com/solutions/payment-orchestration/) - [Invoicing and Billing](https://payroc.com/solutions/invoicing-and-billing/) Point of Sale - [Roc Services](https://payroc.com/solutions/roc-services/) - [Roc Terminal+](https://payroc.com/solutions/roc-terminal/) - [Terminals](https://payroc.com/solutions/payment-devices/) - [Bodega Ai](https://payroc.com/solutions/bodega-ai/) Developers - [APIs](https://payroc.com/solutions/apis/) - [Integration Essentials](https://payroc.com/solutions/prebuilt-integrated-payment-solution-for-saas/) - [Payments](https://payroc.com/solutions/payments-api/) - [Boarding](https://payroc.com/solutions/boarding-api/) - [Funding](https://payroc.com/solutions/funding-api/) - [Reporting](https://payroc.com/solutions/reporting-api/) - [Developer Docs](https://docs.payroc.com/) Who We Serve - [ISVs/SaaS Providers](https://payroc.com/industries/saas-vendors/) - [Payments-as-a-Service (PaaS)](https://payroc.com/industries/payroc-path/) - [Unattended](https://payroc.com/industries/unattended/) - [Sales Partners](https://payroc.com/industries/sales-partners-agent/) - [Referral Partners](https://payroc.com/industries/referral-partners/) - [Merchants](https://payroc.com/industries/merchants/) - [Financial Institutions](https://payroc.com/industries/financial-institutions/) Resources - [Support Hub](https://support.payroc.com/) - [Blog](https://blog.payroc.com/) - [Awards and Press](https://payroc.com/about/awards-and-press/) - [Case Studies](https://payroc.com/case-studies/) - [Product Updates](https://payroc.com/product-updates/) - [Feature Log](https://payroc.com/feature-log/) - [Events](https://payroc.com/events/) - [Careers](https://payroc.com/about/careers/) About - [Company History](https://payroc.com/about/company-history/) - [Our Community](https://payroc.com/about/our-community/) - [Our Team](https://payroc.com/about/our-team/) - [Diversity and Inclusion](https://payroc.com/about/diversity-and-inclusion/) --- **System status** All systems operational Payroc WorldAccess, LLC or its subsidiaries (“Payroc”) is a registered Independent Sales Organization (ISO) of Fifth Third Bank, N.A., Cincinnati, OH, Peoples Trust Company, Vancouver, BC, Canada, PNC Bank, N.A., Pittsburgh, PA, Wells Fargo Bank, N.A., Concord, CA, Wells Fargo Bank, N.A., Canadian Branch, Toronto, ON, Canada, Citizens Bank, N.A., Providence, RI, Merrick Bank Corporation, South Jordan, UT, Woodforest National Bank, The Woodlands, TX and KeyBank, N.A., Cleveland, OH. Payroc is a registered Encryption Support Organization (ESO), Payment Facilitator (PF), Third-Party Servicer (TPS), Merchant Service Provider (MSP), and a Third-Party Agent (TPA) of Fifth Third Bank, N.A., Cincinnati, OH. - - - - [![Payroc BBB Business Review](https://payroc.com/wp-content/uploads/2026/05/bbb-accredited-business.png)](https://www.bbb.org/us/il/tinley-park/profile/payment-processing-services/payroc-0654-90002110/#sealclick) Copyright © 2026 Payroc WorldAccess, LLC - [Legal](https://payroc.com/legal/) - [Accessibility Statement](https://payroc.com/accessibility-statement/) - [Reviews](https://payroc.com/reviews/) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Yosselin Nunez", "url" : "https://blog.payroc.com/author/yosselin-nunez" }, "dateModified" : "2025-08-04T13:41:06.049Z", "datePublished" : "2021-07-08T16:44:00.000Z", "headline" : "Automated Payment Acceptance Streamlines Business", "image" : [ "https://blog.payroc.com/hubfs/AdobeStock_234252571-1068x801-619a9d1.png" ], "mainEntityOfPage" : { "@id" : "https://blog.payroc.com/payroc-launches-pay-by-phone-payment-processing", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.payroc.com/hubfs/payroc-logo-navy-1.png" }, "name" : "Payroc" } } ```